Find work and contact customers

Steps

1. In the supplier portal, open Find work. It shows requests that match your services & areas; untick Match my services & areas to see every open request. Anyone can also browse the public Job Board.
2. Read the request. As a registered supplier you can see the description, date and duration.
3. Select View customer contact. If you match and the customer still has slots, you'll see their name, number, pickup, destination and itinerary. CariLori also emails the customer your company name, contact person, phone number and profile link, so they know who is calling.
4. Select WhatsApp customer or Call customer to discuss availability, scope and price. WhatsApp opens with a short message ready to send, in English and BM, saying you got their contact from CariLori and which request it is about. You can change it before sending.

Contact slots

• Each customer chooses how many suppliers can open their contact. Every request shows how many slots are used.
• Opening a contact uses one slot. Opening the same request again later is free — use Open customer contact in Find work, or View contact in My contacts.
• When all slots are used, you'll see Contact limit reached.
• You can open up to 10 new customer contacts a day, or 30 once CariLori has checked your business. The count starts again at midnight (Malaysia time). This protects customers' numbers from fake accounts.

If you can't open a contact

• Register to contact or Set services & coverage: finish your business profile first.
• Review services & coverage: your services, hire options or states don't match this request.
• The request is closed, or the customer blocked you on it.